Privacy Policy

We collect information you provide directly to us when you register for an account, use our Service, or communicate with us. This includes your name, email address, billing information, and any other information you choose to provide.

We automatically collect certain information about your device and how you interact with our Service, including IP address, browser type, operating system, referring URLs, and pages visited. We use this information to improve the Service and personalize your experience.

We may also receive information about you from third parties, such as social media platforms or authentication providers, when you choose to connect those services to your Komprai account.

We use the information we collect to provide, maintain, and improve the Service; process transactions; send you technical notices and support messages; respond to your comments and questions; and send you marketing communications, where permitted.

We may use aggregated and anonymized data for analytical purposes, to monitor usage trends, and to improve the performance of our platform. This data does not identify you personally and is used solely to enhance the Service.

We will never sell your personal information to third parties. We process your data only on the basis of legitimate interests, contractual necessity, legal obligation, or your explicit consent.

We may share your information with third-party vendors and service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service. These parties are bound by confidentiality obligations.

We may disclose your information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests from public authorities to meet national security or law enforcement requirements.

In connection with any merger, sale of company assets, or acquisition, your information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

We retain your personal information for as long as your account is active or as needed to provide you the Service. You may request deletion of your account and associated data at any time by contacting us at privacy@komprai.com.

Even after you request deletion, we may retain certain information as required by law, for legitimate business purposes such as fraud prevention, or as necessary to resolve disputes and enforce our agreements.

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data; the right to object to processing; and the right to data portability. To exercise these rights, contact us at privacy@komprai.com.

If you are located in the European Economic Area or the United Kingdom, you have the right to lodge a complaint with your local data protection authority. We are committed to working with you to resolve any complaints about our privacy practices.

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data sent to your browser and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Service. We use both session cookies (which expire when you close your browser) and persistent cookies.

We implement appropriate technical and organizational measures to protect the security of your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include encryption, access controls, and regular security audits.

Despite our efforts, no security measures are perfect or impenetrable. We cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed by a breach of any of our safeguards.

If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Protection Officer at privacy@komprai.com. We will respond to all requests within 30 days.